Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped immediately.
2. Shipping Time
Estimated delivery time:
- Standard Shipping: 7–15 business days
- Remote areas may take longer depending on location
Please note that delivery times are estimates and may vary due to:
- Customs clearance
- Weather conditions
- Carrier delays
3. Shipping Fees
Shipping costs are calculated at checkout.
We may offer:
- Free shipping promotions
- Discounted shipping on selected orders
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Please allow 3–5 days for tracking information to update.
5. Multiple Shipments
To ensure faster delivery, your order may be shipped in separate packages from different warehouses.
6. Delays
While we strive to deliver on time, delays may occur due to factors beyond our control.
During peak seasons (e.g. holidays), shipping times may be extended.
7. Lost or Missing Packages
If your package is confirmed lost in transit:
👉 We will offer a replacement or refund
If tracking shows “delivered”:
👉 We are not responsible for lost or stolen packages
8. Incorrect Address
Please ensure your shipping address is correct.
- We are not responsible for orders shipped to incorrect addresses provided by customers
- Orders cannot be changed after shipment
9. Customs, Duties & Taxes
International orders may be subject to customs fees, taxes, or import duties.
👉 These charges are the responsibility of the customer
10. Contact
If you have any questions, please contact us: